Our Standard Terms and Conditions of Sale Warranties, Credit Notes and Disclaimer
All Prices and Specifications are subjected to change without prior notice.
No Credit Notes will be passed on any products!, Purchases are irrevocable - Ensure that the Product you purchase is correct!
While every effort has been taken to ensure accuracy in compiling this price list no liability can be accepted for errors or omissions.
All logo's and brand names are registered trademarks of their respective owners and are acknowledged as such.
All defective products must first be by Coffee Cucina before a replacement is issued.
Unfortunately no cash refunds will be issued for a product that is defective.
Any repair time given by BASA is merely estimated and Coffee Cucina will not be bound by it. Should a product be defective within 48 Hours of purchase, it will be replaced immediately after being tested by our technical staff.
Should a product be defective after 48 Hours of purchase, a 5 to 14 working days is required before the items is repaired or replaced. Physical Damage on the product
Burn marks on the product
Missing the original labels
Items that have been marked, written on or tampered with in any other way.

Our Warranty Terms and Conditions
Warranty on products are stated on the price-list - If you are not sure on a warranty of a product Contact Us to confirm.
Defective products will only be accepted in original packaging.
Defective products must be returned with a detailed fault report and the original invoice.
Coffee Cucina does not collect or do deliveries on warranty items.
Warranty is only applicable to the reseller and not transferable the end user client.
Warranty period is calculated from original date of purchase Warranty items WILL NOT be released without the original Coffee Cucina job card.

Procedure to follow if a product purchased from Coffee Cucina is found to be defective:
 

The following will result in a product declared warranty being null and void :